Privacy Policy

At Simple Transfers and Tours Saint Lucia ("we," "our," or "us"), your privacy is of the utmost importance. This Privacy Policy outlines how we collect, store, use, and safeguard the information you provide when using our website and private transfer services.

1. Information We Collect

When you make a booking or submit an inquiry through our website, we collect only the information necessary to fulfill your transfer or tour services smoothly:

• Contact details: Full name, email address, phone number (or WhatsApp number), and country of origin.
• Trip details: Pickup date, pickup time, flight arrival/departure numbers, airline name, passenger count, and hotel/resort destination.
• Preferences & Notes: Luggage details, child booster seat requirements, grocery stop requests, or special occasion notes.

2. Payment Information Security

We do not collect, process, or store credit card numbers or banking passwords on our servers. All digital payments are processed through PayPal using encrypted SSL/TLS technology. Your payment information is governed by PayPal's strict security protocols and privacy policies.

3. How We Use Your Information

We use your information strictly for:

• Dispatching your chauffeur (Brad) to the correct airport terminal or resort at the scheduled time.
• Monitoring your flight status in real time to adjust for flight delays at no extra fee.
• Sending you automated booking confirmation receipts and critical arrival updates via email or WhatsApp.
• Responding to your custom tour requests and inquiries.

We never sell, rent, trade, or share your personal contact information with third-party marketers or data brokers.

4. Contact Us Regarding Your Privacy

If you have questions about this policy or wish to request the deletion of your customer record, please contact Brad directly at: